Your Privacy Matters
Privacy Policy
We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
GoSurf Sri Lanka ("we," "us," or "our") operates the website gosurfsrilanka.com. This Privacy Policy describes the types of information we collect from visitors and users of our website and services, how we use and protect that information, and your choices regarding your data.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Surf experience level
- Preferred lesson dates and times
- Special requirements or medical conditions (if voluntarily provided)
Automatically Collected Information
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referral URLs
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Data
- Processing and confirming your surf lesson bookings
- Communicating with you about your booking via email or WhatsApp (confirmations, reminders, and rescheduling)
- Matching you with the most suitable instructor based on your experience level and preferences
- Sending you promotional offers, surf condition updates, and newsletters (only with your consent — you can unsubscribe anytime)
- Improving our website, services, and user experience through analytics
- Responding to customer support inquiries and feedback
- Complying with legal obligations and resolving disputes
3. Data Sharing & Third Parties
- Surf instructors: We share your name, contact details, experience level, and booking details with your assigned instructor to facilitate the lesson.
- Payment processors: Your payment information is handled securely by third-party payment gateways. We do not store your credit card details.
- Analytics services: We use Google Analytics and Vercel Analytics to understand website traffic and user behavior. These services may use cookies.
- Email service providers: We use third-party providers for sending booking confirmations and marketing emails.
- We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies & Tracking
- Essential cookies: Required for the website to function properly (e.g., session management, booking flow).
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These cookies collect anonymized data.
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance (only with your consent).
- You can manage or disable cookies through your browser settings. Note: disabling essential cookies may affect website functionality.
5. Data Security
- We implement industry-standard security measures, including SSL/TLS encryption, to protect your personal data during transmission.
- Access to personal data is restricted to authorized personnel who need it to perform their duties.
- We regularly review and update our security practices to protect against unauthorized access, alteration, or disclosure.
- While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete personal data.
- Deletion: You may request deletion of your personal data, subject to legal retention requirements.
- Opt-out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- To exercise any of these rights, please contact us at [email protected].
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
WhatsApp: +94 763 117 208
Related Policies
Last updated: March 2026
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